Why a Box of Brownies Beats Another Email in 2026 (The Tangible Touchpoint Workflow That Compounds)
Bart RatliffPublished on: 20/05/2026
Twenty-eight dollars per client per year. Six tangible touch-points across the entire client relationship arc. The 2026 tangible touchpoint workflow most businesses overlook. And why the math closes itself the moment you run it.
relationship marketing 2026tangible touchpoint workflowcustomer onboarding automationcustomer retention strategydirect mail automationSendOutCardsPromptingscustomer lifetime valueBart Ratlifftop of mind marketing